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Step 11 of 13

Website legal pages and privacy

Policies and privacy law for your store.

Time
3–5 hours
Cost
Free to a few hundred dollars if a lawyer reviews them

Pages you need

  • Privacy policy
  • Terms of sale
  • Shipping and returns policy

Privacy

You fall under Canada's privacy law, PIPEDA. Customer data needs care, so:

  • Collect only what you need.
  • Never share it with advertising networks.
  • Say clearly in your policy what you keep and for how long.

Marketing email

Canada's anti-spam law, CASL, requires clear consent and an unsubscribe link in every marketing email.

Consumer rules

Saskatchewan's Consumer Protection and Business Practices Act has its own rules for internet sales, such as showing the required information before the customer buys and sending a copy of the contract within 15 days. Check the current requirements with the Saskatchewan government or a lawyer before you publish your terms of sale.

Your checklist