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Step 10 of 12

Website legal pages and privacy

Policies and privacy law for your store.

Time
3–5 hours
Cost
Free to a few hundred dollars if a lawyer reviews them

Pages you need

  • Privacy policy
  • Terms of sale
  • Shipping and returns policy

Privacy

Most businesses in Alberta fall under Alberta's own private-sector privacy law, the Personal Information Protection Act (PIPA). Customer data needs care, so:

  • Collect only what you need.
  • Never share it with advertising networks.
  • Say clearly in your policy what you keep and for how long.

Marketing email

Canada's anti-spam law, CASL, requires clear consent and an unsubscribe link in every marketing email.

Consumer rules

Alberta's Internet Sales Contract Regulation sets out what you must tell customers before they buy online. Check the current requirements with the Alberta government or a lawyer before you publish your terms of sale.

Your checklist